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How to crop and resize images before uploading to Presence®

  • Apr 9, 2026
  • Knowledge

Title
How to crop and resize images before uploading to Presence®
URL Name
How-to-Crop-Images-in-the-Presence-Platform
Answer

How to crop and resize images before uploading to Presence®

Recommended image dimensions and free tools to crop or resize images before uploading.

Overview

Presence® does not include built-in cropping or resizing tools. Prepare your images before uploading using any image editing tool, then upload as usual.

Recommended tools

  • Image Resizer — free online tool at imageresizer.com (recommended)
  • Mac Preview — built into macOS
  • Photos or Paint — built into Windows
  • Canva — free, browser-based at canva.com
  • Adobe Photoshop — for advanced editing

Recommended image dimensions by placement

PlacementDimensions
Page opening elements1920x1200px
Agent headshots (high-res)1500x1500px
Agent headshots (lightweight)300x300px
Blog images1920x1200px
Media Gallery images1920x1200px
Video thumbnails413x245px (59:35 aspect ratio)

FAQs

Are these dimensions required or just recommended?

Recommended. Images that don't match these dimensions will still upload and display, but using the recommended sizes ensures optimal layout, sharpness, and load speed.

Where can I find size requirements for logos specifically?

See [Logo sizing and file format guide for your Presence® website] for logo dimensions and file format guidance.

Who do I contact if I'm not sure which size to use for a specific section?

Contact our support team: