How to add floor plans and files to a property listing in Presence®

How to upload PDFs, floor plans, and other documents to a property listing in the Presence® Platform.

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Overview

You can attach PDFs and other files — such as floor plans, HOA forms, or supplemental property documents — to any listing in the Presence® Platform. Uploaded file names are visible to website visitors, so use clear, professional titles.

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Video tutorial

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How to add files to a property listing

1. Navigate to the Presence® Platform.
2. In the left-hand menu, click Content to expand the submenu, then select Properties.
3. Use the search bar to find the property, or click it from the list.
4. In the left-hand menu, click Files or scroll to the Files section.
5. Click Add Files to open the File Manager.
6. Upload your file by dragging it into the window or clicking to select it from your device.
7. Click Assign Selected once the upload is complete.
8. Click the X in the top-right corner to close the File Manager and return to the property.
9. Click Save in the top-right corner to apply your changes.

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FAQs

What file types can I upload?

PDF is the most common format for floor plans and property documents. Other file types may also be supported — use descriptive, professional file names regardless of format.

Are uploaded file names visible to visitors?

Yes. File names appear to visitors on your website. Use clear, professional titles without special characters — for example, Main_Floor_Plan.pdf or HOA_Disclosures.pdf.

Should I compress large files before uploading?

Yes. Compressing large files before uploading reduces load times for visitors downloading or viewing the documents.

Where do uploaded files appear on the listing page?

Uploaded files appear on the property's listing page for visitors to download. The exact display depends on how your property detail page is configured in the Website Builder.