Can I see how my social media posts are performing?

Nov 2, 2026
Knowledge

Title

Can I see how my social media posts are performing?

URL Name

Can-I-see-how-my-social-media-posts-are-performing

Answer

Can I see how my social media posts are performing?

How to view reach and engagement for your published social media posts.

Important: This feature is only available on desktop. It is not accessible through the Luxury Presence Mobile App.

Overview

Yes. Once a post is live, you can see its reach and engagement on that individual post, with engagement broken down into likes, comments, saves, and shares. Account-level totals and follower counts aren't available yet.

What you can see for each post

Reach — how many accounts saw the post.
Engagement — broken down into likes, comments, saves, and shares.

Performance data is available per post, once that post has been published to your connected Facebook and Instagram accounts.

What isn't available yet

Account-level totals and follower counts aren't available in the app today — only individual post performance. If you're looking for a broader view of your account's social presence, contact our support team.

FAQs

Can I see how my posts are performing?

Yes. Once a post is live, you can see its reach and engagement on that individual post, with engagement broken down into likes, comments, saves, and shares.

What metrics are available for a published post?

Reach, plus engagement broken down into likes, comments, saves, and shares.

Can I see account-level totals or my follower count?

Not yet. Account-level totals and follower counts beyond individual posts aren't available in the app today.

When does performance data become available for a post?

Once a post has been published to your connected Facebook and Instagram accounts. Draft or scheduled posts that haven't gone live yet don't have performance data.

Where do I go to see a post's performance?

Open the post from your published posts in Social Media Management to see its reach and engagement.

How do I contact Luxury Presence support about post performance?

Reach out to our support team with any questions about post performance:

Live chat via the Presence® Platform (fastest)
Email: support@luxurypresence.com (general) / billing@luxurypresence.com (billing)
Phone: 310-955-1077, option 2 (Monday–Friday, 5:00 AM–5:00 PM PT)