What are the recommended image specifications for agent photos?

  • Jul 10, 2026
  • Knowledge

Title
What are the recommended image specifications for agent photos?
URL Name
Recommended-image-specifications-for-agent-photos-in-Presence
Answer

What are the recommended image specifications for agent photos?

File size, dimensions, and format guidelines for agent headshots and banner images.

Important: This feature is only available on desktop. It is not accessible through the Luxury Presence Mobile App.

Overview

Uploading images at the correct dimensions and file size ensures your agent photos display sharply across all devices without slowing down your website. Always resize and compress images before uploading.

Primary image (headshot) specifications

SpecificationRecommended value
Dimensions1500 x 1500px (high-res) or 300 x 300px (lightweight)
Aspect ratio1:1 (square)
File formatJPEG recommended; PNG if transparency needed
JPEG quality85–90%
File sizeUnder 300 KB (high-res) or under 50 KB (lightweight)

Banner image specifications

SpecificationRecommended value
Dimensions1920 x 1200px
Aspect ratio16:10 (landscape)
File formatJPEG recommended
JPEG quality80–90%
File sizeUnder 500 KB

Supported file formats

FormatBest used for
JPEG (.jpg, .jpeg)Photos — recommended for all agent images
PNG (.png)Images requiring transparency
GIF (.gif)Simple graphics only
SVG (.svg)Logos and vector graphics
WebP (.webp)Modern format with excellent compression

Tip: Use free tools like TinyPNG or Image Resizer to compress images before uploading.

FAQs

What size should my agent headshot be?

Upload at 1500 x 1500px for high resolution, or 300 x 300px for a lighter-weight version. The aspect ratio must be 1:1 (square). Compress to under 300 KB before uploading.

What size should the agent banner image be?

Upload at 1920 x 1200px in landscape orientation (16:10 aspect ratio). Compress to under 500 KB before uploading. JPEG format is recommended.

What happens if I upload an image at the wrong aspect ratio?

Images that don't match the recommended aspect ratio may appear stretched or distorted on your website. Crop your image to the correct dimensions before uploading — 1:1 for headshots, 16:10 for banners.

What file formats are supported?

JPEG, PNG, GIF, SVG, and WebP are all supported. JPEG is recommended for agent photos. Use PNG only if you need transparency.

How do I contact Luxury Presence support about agent photo specifications?

Reach out to our support team if you have questions about image requirements for your agent profile:

 

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