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Understanding website ownership on the Presence® Platform

  • Apr 8, 2026
  • Knowledge

Title
Understanding website ownership on the Presence® Platform
URL Name
Understanding-Website-Ownership-with-Luxury-Presence
Answer

Understanding website ownership on the Presence® Platform

What's included in your Luxury Presence plan and how website ownership works on the platform.

Overview

Luxury Presence websites are built on a proprietary platform maintained and updated by our team. This means your site benefits from regular feature releases, managed hosting, and ongoing platform improvements — though the platform's proprietary design means sites are not easily portable to other platforms. Review your specific contract for details on what your plan includes.

What's included in a Luxury Presence monthly plan

  • Support for edits and updates — our team can help you make changes to your site. Note: Luxury Presence does not proactively manage your website unless you request assistance
  • 24/7 uptime monitoring — continuous monitoring to ensure your site is always available
  • Amazon Cloud hosting — reliable cloud infrastructure through Amazon Web Services
  • Secure hosting (SSL certificate) — SSL protection for your website and visitors
  • Frequent feature releases — regular updates and new features to keep your site current
  • Presence® Platform training and access — tools and training to help you manage your site effectively

FAQs

Can I move my Luxury Presence website to another platform?

The Presence® Platform uses proprietary components designed and built by Luxury Presence. Because of this, websites are not easily portable to other platforms. Review your contract for specific terms related to your plan.

Does Luxury Presence automatically update my website content?

No. Luxury Presence does not proactively manage your website content unless you submit a request. Platform features and infrastructure are updated automatically, but content changes — such as updating listings, bios, or blog posts — require your input or a support request.

Who do I contact for help making changes to my site?

Contact our support team: