Can I send clients a link to submit a testimonial for my website?

  • Aug 21, 2026
  • Knowledge

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Can I send clients a link to submit a testimonial for my website?
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Answer

Can I send clients a link to submit a testimonial for my website?

How to collect testimonials from clients and add them to your website.

Important: This feature is only available on desktop. It is not accessible through the Luxury Presence Mobile App.

Overview

There is no direct testimonial submission link in the Presence® Platform. The recommended approach is to send clients your Google Business Profile review link — you can then add those reviews as testimonials manually on your website.

How to get your Google review link

Before you can share a review link with clients, you'll need to generate one from your Google Business Profile — the full walkthrough is in How to generate a Google Business Profile review link. Once you have your review link, share it via email, text, or any client communication.

How to add a testimonial manually after a client leaves a review

To add a testimonial to your website after a client leaves a review, start here:

  1. Navigate to the Presence® Platform.
  2. In the left-hand menu, click Content to expand the submenu, then select Testimonials.
  3. Click Add New.
  4. Enter the testimonial text, author name, and any other details.
  5. Click Save.

Your new testimonial displays on your website immediately after saving. For full instructions including adding an author photo, see How to add client testimonials to your website.

FAQs

Can clients submit testimonials directly through my website?

Not through a built-in testimonial form. The standard approach is to collect reviews via Google and add them to your website manually. If you want a submission form on your website instead, you could use a contact form or custom modal and enter submissions manually — see How to customize your contact form.

Can I sync testimonials automatically instead of adding them manually?

Yes — if you use RealSatisfied, you can sync approved testimonials to your website automatically. See How to sync RealSatisfied testimonials to your website for setup steps.

Can I add testimonials to my website from the Luxury Presence Mobile App?

No. Adding testimonials to your website is only available on desktop through the Presence® Platform. It is not accessible through the Luxury Presence Mobile App.

How do I contact Luxury Presence support about collecting testimonials?

If you have questions about collecting or adding testimonials to your website, you can reach Luxury Presence support through any of the following: