How to Make Changes to an MLS-Synced Property

How to edit an MLS-synced property listing

How to disable MLS sync to manually edit a property listing's fields and media.

Important: This feature is only available on desktop. It is not accessible through the Luxury Presence Mobile App.

Overview

MLS-synced listings automatically update with the latest data from your MLS. To make manual edits to synced fields — such as address, price, description, or images — you'll need to disable MLS sync first, either for the entire listing or for specific fields only.

Important: Once MLS sync is turned off — fully or partially — updates from the MLS will stop for those fields. You'll need to manually manage any changes including status, pricing, descriptions, images, and media.

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How to disable MLS sync from the property details page

1. Navigate to the Presence® Platform.
2. In the left-hand menu, click Content to expand the submenu, then select Properties.
3. Use the search bar to find a specific property, or click the property from the list.
4. On the property details page, note that synced fields — such as address, price, status, and geo coordinates — appear grayed out.
5. Toggle off MLS Sync at the top of the property details page.
6. Click Turn Off Sync in the confirmation pop-up.

All fields are now editable.

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How to edit a property description

1. In the property details page, locate the Description section.
2. Toggle off Description Sync and click Turn Off Sync to confirm.
3. Click into the description field — you may need to double-click to activate editing.
4. Update the description as needed.
5. Click Save in the top-right corner.

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How to disable sync for specific fields only

Instead of turning off MLS sync for the entire listing, you can disable it for individual fields. Each of the following has its own toggle switch:

• Open Houses
• Images
• Description
• Baths
• Virtual Tour
• Property Video

This lets you customize specific fields while keeping the rest of the listing synced to the MLS.

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Alternative method: disable sync from the Properties list

1. On the main Properties page, locate the synced listing.
2. Check the box next to the listing — note the checkbox may appear grayed out if the listing is synced.
3. Click Link/Unlink at the bottom of the screen to disable MLS sync.

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When to use this feature

• Incorrect or delayed MLS data — the MLS data is incorrect or delayed
• Marketing customization — you want to customize listing content for marketing purposes
• Off-market properties — you're managing off-market or coming-soon properties

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FAQs