How quickly do neighborhood page edits appear on my website?

Most edits to neighborhood pages publish quickly when you click Save. Some elements pull from live data sources that refresh on their own schedules.

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Overview

Edits to neighborhood pages in the Presence® Platform typically go live shortly after you click Save — but a brief cache delay is common and normal. Some elements on neighborhood pages also pull from live data sources (like MLS or third-party providers) that refresh on their own schedules, which can cause those sections to update at different times.

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Publishing timelines by content type

Manual content edits

Changes you make directly in the neighborhood editor — such as updating the neighborhood description, adding images, editing headings, or adjusting layout — go live shortly after you click Save. If you don't see your changes on the live site right away, a brief cache delay is the most common cause. See the troubleshooting section below if changes aren't appearing.

Property listings

The properties that appear on a neighborhood page are typically pulled from MLS data or from a configured query. These do not update in real time — they refresh based on the MLS data sync schedule. If you recently edited a property or added a new listing, it may take some time before the change is reflected on the neighborhood page.

Important: The number of properties displayed and the search filters applied to a neighborhood page are controlled via Query Variables, which are managed by Luxury Presence on the backend. If you need to adjust how many properties appear or filter them by a specific neighborhood, contact our support team to request changes.

Third-party data

Some neighborhood page elements use data from third-party providers such as ATTOM or Local Logic. These data sources update on their own schedules — typically daily, weekly, or monthly — and are not controlled directly by Luxury Presence. If neighborhood statistics or demographic information appears outdated, it will update automatically when the data provider refreshes their feed.

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How to edit neighborhood page content

Most neighborhood content — including the neighborhood name, description, photos, and location — is managed in the CMS, not the Website Builder.

Editing neighborhood content (description, photos, location, and text)

1. Navigate to the Presence® Platform.
2. In the left-hand menu, click Content to expand the submenu, then select Neighborhoods.
3. Use the search bar to find a specific neighborhood, or click the neighborhood from the list.
4. Make your changes and click Save.

Editing neighborhood page elements (adding or removing sections)

To add, remove, or rearrange elements on the neighborhood page template itself — such as adding a new section or removing a widget — use the Website Builder:

1. Navigate to the Presence® Platform.
2. Click Websites from the left-hand menu, then hover over the site you want to edit and select the pen icon.
3. Click the Edit button in the top-right corner to enter edit mode.
4. Navigate to your neighborhood page template and make your changes.
5. Click Save.

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What to do if changes aren't appearing

• Hard refresh your browser — press Ctrl + Shift + R (Windows) or Cmd + Shift + R (Mac) to clear your cache and reload the page
• Check in an incognito window — this bypasses browser caching and shows you the live version of the page
• Wait a few minutes — a brief cache delay is normal and usually resolves within 5 minutes
• Contact support if changes still aren't visible — there may be a configuration issue with your neighborhood page

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FAQs

Do I need to republish my website after saving neighborhood page edits?

No. Clicking Save is all that is required — no additional publishing step is needed. If changes don't appear right away, a brief cache delay is normal. If they still aren't showing after a few minutes, contact our support team.

Why are there only a limited number of properties showing on my neighborhood page?

The number of listings displayed on neighborhood pages is controlled by a query limit set on the backend. If you need more properties shown or want to add a "View More" button that links to a filtered home search page, contact our support team and they can adjust this for you.

Can I filter a neighborhood page to show only properties from that specific neighborhood?

Yes. You can have a dedicated home search page that filters listings to a specific neighborhood. Contact our support team to request a neighborhood-specific home search page, and the team can create one and add it to your site navigation.

How long does MLS data take to refresh on my neighborhood page?

MLS data syncs on a scheduled basis that varies by MLS feed. In most cases, property data is refreshed multiple times per day, but the exact timing depends on your regional MLS. If a specific listing is missing or incorrect, contact our support team and they can investigate the sync status.

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Contact support

• Live chat: Available in the Presence® Platform — click the chat icon in the bottom-right corner
• Email: support@luxurypresence.com
• Phone: 310-955-1077, option 2